Order and Shipping Confirmation

You will receive an email confirmation with your order reference number once your order has been successfully placed.

Orders are usually processed and shipped out within 24-48 hours. Orders placed before 9am will shipped out the same day or the next day.

Once your order is shipped, you will receive a shipping confirmation email with your tracking information.

In the event an item is on backorder, we will notify you and update you on the next estimated shipment date.

 

Where We Ship

We currently ship to U.S. addresses including Alaska, Hawaii and U.S. Territories. We do not ship to PO Boxes/APO/FPO addresses.  For International Orders, please see details below.

 

Free Shipping

We offer free shipping on orders above $50 (before taxes and shipping) and within the contiguous United States (48 states). We use UPS Ground and and U.S. Postal Service (USPS) depending on areas and size of order.

 

Shipping Carrier

We offer UPS Ground and US Postal Service for free shipping. We offer USPS Priority Express for 1-2 days shipping for faster delivery. Shipping charges are calculated based on USPS current rate. 

 

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International Orders 

Canada Orders

  • Orders to Canada will be shipped via DHL within 24-48 hours after they are processed.
  • Delivery takes about 3-4 days after shipment is processed.

International 

  • All orders are in US currency.
  • We ship to most countries, unless DHL Express cannot guarantee delivery for your territory or address provided.
  • Please enter your shipping address to see shipping rates, before you proceed to confirm your order and check out.
  • Orders will be shipped via DHL Express or United States Postal Service (USPS)
  • Depending on destination & carrier, estimated delivery time can be 3 days via DHL or 7-14 days via USPS after shipment is processed.

 


 

CUSTOMS DUTIES AND TAXES

Please be aware that the price of our products and shipping charges do not include international customs fees or duties. All applicable taxes and duties are the responsibility of the customer and are to be paid to the carrier. Contact the customs office in your destination country for information about any applicable duties or taxes on our category of products (dietary supplements & skin care). 

Why & How

Everything you need to know

About Collage Peptides. How and Why It Works. 

Not sure which program is right for you?

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